Privacy statement

This Privacy Statement (hereinafter referred to as the "Statement") outlines the privacy practices and policies of goHype Technologies private limited (hereinafter referred to as the "Company" or "We" or "Us" or "Our"), a limited company incorporated in INDIA, with its registered address at goHype Technologies Private Limited, #43 Wework Galaxy, Residency Road, Ashoknagar, Bengaluru 560025, Karnataka, India in relation to its website and mobile application (collectively referred to as the "Website/App").

Scope and Implementation

This Statement is in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (herein after referred to as the "Rules").

By using this Website/App or any of its features, you acknowledge and agree to the terms and conditions set forth in this Statement. If you do not agree with any part of this Statement, your sole remedy is to cease using this Website/App.

Amendments to the Statement

We reserve the right, in our sole discretion, to amend and update this Statement or any part thereof at any time. Major amendments will be notified on the homepage for fifteen (15) days following such amendments. All such changes and updates shall be effective immediately upon posting on the Website/App. Your continued use of this Website/App following such changes constitutes your acceptance of the amended Statement.

    Personally Identifiable Information Collection, Non-Collection, and Usage
  • We do not collect Sensitive Personal Data or Information, as defined under Rule 3 of the Rules, from any user of this Website/App. However, when you provide feedback or leave a testimonial for us, we treat the personally identifiable information contained in such feedback/testimonial in accordance with this Statement.
  • Any personally identifiable information collected is kept confidential and is not shared, sold, or traded with third parties without your prior express written consent.
  • We collect information that you provide to us when using our services, such as creating or modifying your account, requesting transportation services, contacting customer care, or other interactions. This may include your name, email, phone number, address, profile picture, payment method, items requested, feedback/notes, and other information you choose to provide.
  • We may collect location-based information through our app, device transaction information, telephone call and SMS data, data logs, and your contacts' information (with your permission). Various permissions on your device may be requested.

    • Use of Information

    We use the collected information to provide, maintain, and improve our services, perform internal operations, facilitate communications between you and drivers, send you communications about our products, personalize and improve our services, and for various other purposes outlined in the Statement.

    Sharing of Information

    We may share your information with agents/drivers, third parties for service provision, the general public if you submit content in a public forum, Hype subsidiaries, vendors, consultants, and law enforcement officials when required by law. We may also share aggregated and anonymous information.

    Social Media Sharing

    Our services may integrate with social sharing features and tools, allowing you to share your actions on our services with other apps, sites, or media.

    Analytics and Advertising Services

    We may use cookies, pixels, and other technologies to collect information for analytics and advertising services. Please refer to our cookie policy for more information.

    Your Account Information

    You can correct your account information at any time or request account cancellation.

    Access Rights

    You have the right to access, correct, and delete your personal data as per applicable law.

    Cookie Statement

    We and our affiliates, third parties, and partners use cookies to collect non-personally identifiable information. Cookies are small text files placed on your computer's hard drive. We use cookies for various purposes, including tracking your website usage and improving your experience. You can manage cookie preferences in your browser settings.

    Protection of Information

    We have implemented physical and procedural safeguards to protect collected data, but we cannot guarantee absolute security due to the nature of the internet.

    Disclosure of Information

    This Statement does not apply to government agency disclosures, unlawful access, user-generated content, disclosures due to sale or acquisition, enforcement of our terms, protection of rights, and other exceptions outlined in the Statement.

    Contact Us

    For questions or concerns about this Statement, please contact us at care@hype.luxury.

    Note: This Statement is subject to constant updates, and the latest conditions apply even if they are not available at the time of booking.