Privacy Policy
Last updated: June 2026
This Privacy Statement (hereinafter referred to as the “Statement”) outlines the privacy practices and policies of goHype Technologies Private Limited (hereinafter referred to as the “Company”, “We”, “Us”, or “Our”), a company incorporated in India, with its registered office at #43 WeWork Galaxy, Residency Road, Ashok Nagar, Bengaluru – 560025, Karnataka, India, in relation to its website and mobile application (collectively referred to as the “Website/App”).
By accessing or using our Website/App and services, you acknowledge that you have read, understood, and agreed to this Privacy Statement.
1. Scope and Implementation
This Statement is in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
If you do not agree with any part of this Statement, you should discontinue use of the Website/App immediately.
2. Amendments to this Statement
We reserve the right to modify or update this Statement at any time. Any significant updates may be notified on the Website/App. Continued use of our services after such changes constitutes your acceptance of the revised Statement.
3. Information We Collect
- Information provided by you while creating or modifying your account, requesting transportation services, contacting support, or interacting with our platform.
- Personal details including your name, email address, phone number, profile picture, billing address, payment method, booking details, feedback, and any additional information you choose to provide.
- Location data, device information, log data, transaction details, call and SMS information, and contact information where permissions are granted by you.
- Testimonials, reviews, or feedback voluntarily submitted by you on the Website/App.
4. Use of Information
The information collected may be used to operate, maintain, and improve our services, process bookings and payments, provide customer support, personalize user experience, communicate updates and promotional offers, ensure safety and security, and comply with legal obligations.
5. Sharing of Information
We may share information with drivers, affiliates, vendors, consultants, payment processors, analytics providers, and law enforcement authorities where required by applicable law. We may also share aggregated or anonymized information that does not personally identify users.
6. Social Media Integrations
Our services may include social sharing features that allow you to share content through third-party platforms. Your use of such features may be governed by the privacy policies of those third-party services.
7. Cookies and Analytics
We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, personalize content, and improve our services. You may manage cookie preferences through your browser settings.
8. Your Rights and Choices
Subject to applicable law, you may access, update, correct, or request deletion of your personal information. You may also request account cancellation by contacting our support team.
9. Protection of Information
We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.
10. Disclosure of Information
This Statement does not apply to disclosures required by law, government requests, protection of legal rights, business transfers, prevention of fraud, or other circumstances permitted under applicable laws and regulations.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Statement, please contact us at care@hype.luxury.
This Privacy Statement may be updated from time to time. The latest version published on the Website/App shall apply.